Crown Princess®

Princess Cruises®

Ship Reviews

Overall Rating

Based on 83 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Alaskan Cruise

September

Pros: We were impressed with how orderly the loading and unloading was done!! Our wait staff in the restaurant we ate in were exceptionally friendly and made us feel very welcomed!!

Cons: Could have use more Nature talks!!

Recommended: Yes

We would have liked more Nature talks and history talks about the areas we stopped in! We throughly enjoyed the few nature talks they had!!

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Alaska cruise

July

Pros: Excellent service ;good excursions; fun entertainment

Cons: Need more diversity in the entertainment field.

Recommended: Yes

Loved our cruise. Enjoyed interacting with crew from all over the world.

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Our cruise on the Crown princess.

April

Pros: The usual great service, good food, The convenience of using their medallion device. I also have to say their entertainment was very good.

Cons: Very disorganized disembarkation

Recommended: Yes

The disembarkation was chaotic. My understanding is that they did not have enough longshoreman to remove the baggage from the ship to the pure area, which caused a back up. I don’t think this is necessarily princesses’s fault, but getting off was cumbersome to say the least. We were almost an hour late from the time we were supposed to get off. My other complaint is one day while waiting in line at the guest services desk it took an hour. There weren’t that many people in line but I didn’t think princess did a very good job of providing enough people to effectively expedite this process. At one point there were six people behind the desk, but it didn’t seem like that many were really working that hard.there was one guy who literally took agent arguing about something. He took up so much time and the desk agent should’ve simply gotten a supervisor to take care of this guy’s problem as he seems to be repeating it over and over and enabling him to take care of other people.

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Overall review

March

Pros: Everything is very good .

Cons:

Recommended: Yes

We really enjoyed the cruise we just had. Our steward was good. Our waiters Reynaldo & Edmer on Michangelo was very accommodating & make sure you are always satisfied with the service & food the cruise served. We also enjoy the Horizon food plus the service of Don Carl . Always ready to serve us.

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50 year anniversary cruise

February

Pros: Saw some good shows and attended some good excursions

Cons: Food selection got real old after 16 days

Recommended: No

Our first excursion was cancelled due to have to travel out of the way to avoid a storm, Should have had some sort of contingency for this. There wasn't enough variety to the complimentary food menus including the buffet. The meals really got to the point where we didn't even want to go eat and had to pay extra for a better selection and quality of food.

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5 Day Cruise

February

Pros: Staff professional

Cons:

Recommended: Yes

Princess is an excellent cruise line. Run in a very organized manner. Service was excellent.

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Hawaiian Holiday

January

Pros: Holiday events and decor. Hawaii is always beautiful and Princess excursions were really good.

Cons: Weather was cool and ocean was active.

Recommended: Yes

First time away from family during the Holidays, but the Crown Princess crew made it feel like we were with family. Great food, good entertainment, and activities as usual with Princess

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